The website www.avflights.com is operated by AV Flights, a certified travel agency specializing in flight ticket bookings. By accessing or using this Website, you agree to comply with the Terms and Conditions outlined below, including supplementary guidelines and future modifications. If you disagree with any part of these Terms and Conditions, please refrain from using the Website or its services.
1. Acceptance of Terms
By accessing, using, or making bookings through www.avflights.com, you accept and agree to these Terms and Conditions. AV Flights reserves the right to:
- Change or modify any part of these Terms and Conditions without prior notice.
- Enforce the updated Terms immediately upon posting.
You are encouraged to review these Terms regularly to stay informed of updates.
2. Agreement Between Clients and AV Flights
By accessing, browsing, or booking through our Website, you agree:
- To use the Website for lawful purposes only.
- To provide accurate, complete, and current information during bookings.
- To accept responsibility for any errors or inaccuracies in the information provided by you.
AV Flights reserves the right to:
- Deny access to its Website or services without prior notice.
- Take legal action in cases of violations.
3. Pricing and Payments
Prices:
Prices displayed on the Website generally include applicable taxes unless specified otherwise. However:
- Prices are subject to change due to airline decisions, server errors, or miscalculations.
- Additional fees may apply, and customers must pay the difference to confirm bookings.
Payments:
- Payments must be made in full at the time of booking.
- The Website employs secure payment gateways, ensuring customer data protection.
- Personal security codes remain confidential and are not disclosed under any circumstances.
4. Communication Policy
Email Notifications:
Upon successful booking or transaction, you will receive a confirmation email. AV Flights is not responsible for email delivery issues due to incorrect email addresses provided by you.
SMS Alerts:
SMS alerts are optional and provided for convenience. AV Flights is not liable for non-receipt of SMS alerts.
Flight Updates:
It is the customer's responsibility to stay informed about flight changes, delays, or cancellations directly from the airline.
5. Booking Policy
- Prices include applicable government taxes unless stated otherwise.
- Infants (under 2 years) and children (2-12 years) must be accompanied by an adult (18 years or older).
- All tickets are subject to the terms of the respective airlines.
- Full payment is required for booking confirmation.
6. Cancellation and Refund Policy
Flight Cancellations:
- Cancellation fees vary by airline and booking class.
- Certain bookings may be non-refundable or non-cancellable.
- Partial cancellations may not be allowed for some tickets.
- Cancellations within 24 hours of departure must be handled directly with the airline.
Refunds:
-
- Refunds are subject to the airline’s policies and deductions for applicable service charges.
- Refunds for no-shows are at the sole discretion of the airline.
- AV Flights processes refunds only after receiving the amount from the airline.
- Refunds typically take 72 hours for credit cards and up to 7 days for bank transactions.
7. Visa Guidelines
Customers are responsible for obtaining the appropriate visas for their travel destinations. Verify visa requirements with the respective embassy or airline before booking.
8. Intellectual Property
All content on this Website, including trademarks, logos, and designs, is the property of AV Flights. Unauthorized use, reproduction, or distribution is prohibited and may result in legal action.
9. Contests and Offers
Participation in contests or promotions on the Website requires agreement to specific rules outlined for each activity. Personal information submitted may be used as per the promotion’s terms.
10. Liability and Disclaimer
AV Flights acts solely as a facilitator for travel services. It is not responsible for:
- Changes in flight schedules or airline cancellations.
- Interruptions, errors, or delays in service caused by third parties.
Use of the Website is at your own risk. AV Flights provides no warranty regarding the uninterrupted or error-free operation of its services.
11. Government Taxes and Tariff Changes
Any increases in taxes or service rates post-booking are payable by the customer.
12. General Terms
- Customers are responsible for verifying all booking details.
- AV Flights is not liable for mishaps, delays, or cancellations during travel.
- Travelers must ensure their personal safety and comply with airline policies.
13. Pregnancy and Airline Policies
Pregnant travellers are advised to:
- Consult a doctor and obtain medical clearance before travel.
- Avoid long-haul flights during advanced pregnancy stages.
Airline-specific policies regarding pregnancy must be followed.
14. Contact Information
For any questions, clarifications, or issues, you can reach us at:
Email: Info@avflights.com
Phone: +91 62802-17015, +91 78890-91050 (Call & WhatsApp)